Here you will find some of the most frequently asked questions we receive, particularly regarding gas and electric fireplaces.
General FAQ’s
We do not provide an installation service on the products we offer.
Certain elements of fireplace installation is specialist work, requiring Gas Safe qualifications for Gas installations and Hetas qualifications for Wood burning and Multi-Fuel appliances. If an appliance isn’t fitted by a registered installer with the correct qualifications it may invalidate your insurance in the event of a mishap or invalidate the manufacturer warranties on the product.
